Rocket | Capabilities

VoIP Telephony (Sip Trunk)

This is a way to make voice calls over the internet, rather than through traditional phone lines.

Imagine your phone call turning into data packets and being sent over the internet, like an email or video. This makes phone calls much cheaper, especially for international calls.

Additionally, VoIP via SIP trunk offers flexible options: you can connect different numbers, even from different countries, and manage all calls and features through one interface, which is perfect for business.

Virtual Numbers

These are phone numbers that operate not through a regular phone line, but over the internet. This means you can receive calls directly on your smartphone or computer without buying an additional phone.

They are perfect for business because they allow having numbers in different countries or cities and managing all communications from one place. This is convenient and saves money, especially if you have clients or partners in different regions.

Cloud PBX (PBX Server)

This is an automatic telephone exchange located in the cloud, allowing you to manage corporate telephony via the internet.

This system also easily integrates with other cloud services, improving the efficiency of business processes

Main advantages include flexibility in configuration, scalability, and reduced operational costs, as there is no need to purchase and maintain additional equipment.

from 35€ per month

Call Tracking

This technology helps understand where calls to your business come from. It's based on using different phone numbers for various advertising channels or campaigns. Thus, you can easily determine which advertising is effective and attracts customers.

This information will help you better understand which marketing activities are worth investing in and how you can improve phone service for customers.

IVR Voice mail

This is a system that automatically accepts calls and interacts with callers through voice messages and phone keys. When you call a company and hear 'Press 3 to speak with an operator,' that is IVR.

The system helps automate the call processing process, directing people to the right departments or providing information without human involvement. This saves time and resources for the company, and allows clients to get the needed information or service faster.

Included in the basic Cloud PBX tariff

DTMF Menu

This is a voice menu that activates when calling a specific number. Imagine you call a support service and hear: 'Press 1 to talk to an operator, 2 to learn about our services.' You press buttons on the phone, and the system redirects you to the required specialist or provides the needed information.

The DTMF menu simplifies the process of communicating with customers, making it faster and more efficient, as the caller immediately gets to where they need to be, without long waiting and switching between operators.

Included in the basic Cloud PBX tariff

Call Recording

This feature allows you to save audio recordings of phone conversations. It's like recording an interesting conversation on a dictaphone, only automatically and for all incoming and outgoing calls.

Included in the basic Cloud PBX tariff

Recordings can be listened to later to clarify conversation details or analyze service quality. This is especially useful for business: you can monitor how employees communicate with clients and, if necessary, adjust the service approach.