- Ricardo MendesDirector of Communications, FinTech CompanyWhen your business is expanding internationally, especially in a diverse region like Latin America, communication becomes a key element. We previously faced the challenge of using multiple telephony operators for different countries, creating numerous inconveniences, from extra costs to management complexity. Then we turned to 'Rocket Calls'. From the first days of collaboration, it became clear that this company was exactly what we needed. Now, thanks to 'Rocket Calls', we use one operator for the whole of Latin America. The benefits of working with 'Rocket Calls' for us are: We no longer need to switch between different operators and keep track of various contracts. Unified service has allowed us to reduce our communication expenses. Regardless of the country, the connection is always at a high level. In conclusion, 'Rocket Calls' has become a reliable partner for us in communication issues in Latin America. We are satisfied with the quality of services and thank the 'Rocket Calls' team for their professionalism.Quality of CommunicationTOPUnified Operator for All Our Geo
- StefanE-commerce OwnerA year ago, I decided to realize my dream and opened my own online store in Europe. Like any newcomer to business, I expected rapid growth and increased sales. However, a month later, it became clear to me that not everything was so simple. Sales stalled, and I began looking for reasons and possible solutions. One of the main issues was the cost of communication with customers. In search of a more economical and efficient solution, I learned about 'Rocket Calls' and their IP telephony offering. At first glance, it seemed complicated, but after connecting, we quickly realized its advantages: Thanks to IP telephony from 'Rocket Calls', we significantly reduced communication costs. There was an opportunity to integrate with the CRM system, which allowed us to better interact with customers and improve service quality. Regardless of location, our managers can receive and make calls, simplifying remote work. And most importantly: just a couple of weeks after connecting IP telephony from 'Rocket Calls', our sales went up! This was a real breakthrough for us. Today I can confidently say that choosing 'Rocket Calls' was one of the key decisions in the development of my business. I recommend all online store owners to consider working with 'Rocket Calls'. It's an investment that pays off quickly!Reduced Telephony Expenses÷2.5Call Back Button Attracted Customers+50%Constant Sales Growth!
- SofiaHead of Marketing and Sales, Call CenterWhen our company decided to switch to IP telephony, we chose Rocket Calls, and it was a decisive step for us. Immediately after integrating the system, we noticed a significant improvement in call quality, which is critical for a business where every call matters. Thanks to flexible settings and the ability to integrate with our CRM system, the process of handling incoming requests became much more efficient, halving response time. Additionally, Rocket Calls provided us with tools for call monitoring and analytics, allowing us to evaluate the work of our managers and adjust their strategies in real time. This not only increased the efficiency of our team but also led to improved customer service levels. As a result, in a short period, our collaboration with Rocket Calls increased our company's profit by 65%. We are now confident that we made the right choice, and Rocket Calls has become an indispensable tool for our business.Increased Profit+65%CRM IntegrationCall Analytics
- TimurDirector of International Language SchoolWorking in the field of education, our language school has always placed great emphasis on effective communication. We teach students from different countries around the world, and communication with potential students is our key to success. Previously, for calling leads and providing information about our programs, we needed several communication operators, especially for international calls. However, after implementing IP telephony from 'Rocket Calls', everything changed. This tool allowed us to simplify and automate the calling process, enabling us to respond more quickly to requests and increase conversion. Moreover, thanks to the high-quality communication, we were able to establish close contacts with our international partners, allowing us to expand the geography of our educational programs. Now, thanks to improved communication, we see a growth in the number of students interested in our courses. Our team has gained the ability to easily interact with leads from different corners of the world, which has been key to our rapid growth and expansion.Customer Growth in Six Months+320%New Branches Opened+3
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Clients about working with us
- Annastarstarstarstarstar_borderA customer-oriented company, I have never encountered indifference from managers or technical support. I have been using their services for several years, there has always been prompt help with changing numbers and opening new directions
- Rasmusstarstarstarstarstar_halfOne of the best virtual telephony services. I recommend. Low prices for calls. Good connection and call quality. Technical support is always available.
- MaximstarstarstarstarstarExcellent company. We have been working with them for a long time and always receive professional help. I especially appreciate the quick responses to requests and readiness to help at any time. I recommend
- Sofiastarstarstarstarstar_halfThis is a top solution for business. Impressed not only by the low call prices but also by the call quality.
- MuhamadstarstarstarstarstarA virtual telephony service you can rely on. Just wonderful technical support and prompt resolution of any issues. We are pleased that we chose this company!
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